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EndNote Online

Endnote Online - Introduction

Welcome to EndNote Online

EndNote Online is the recommended reference management software tool for all students on undergraduate (UG) or taught postgraduate (PGT) courses at the University of Birmingham. Use this guide to take you through the key elements of EndNote Online software (sometimes called EndNote Web).  The tabs on the right of the screen can be used to navigate section-by-section or to go direct to a specific topic as required.


EndNote Online is reference management software and has similarities as such to Mendeley, Zotero and other tools. 

Use is enabled by setting up an account on the database platform Web of Science, on which EndNote Online is hosted. 

References from database searches and other sources can be stored on EndNote Online.  Most databases - except Web of Science - require the download of a file of chosen records (most commonly in RIS format), then upload into Endnote Online.  

  • See the 'Adding references from' pages in this guide
  • Some pages are grouped by supplier or platform such as EBSCO (eg CINAHL), Ovid (eg Medline), Proquest
  • Openly-available tools such as PubMed or Google Scholar are also covered
  • A good starter is Web of Science which allows direct export of results to EndNote Online

Downloading the Cite while you Write tool from within EndNote Online enables you to insert citations and create reference lists directly in Word.

Undergraduates and taught Postgraduates

EndNote Online is the recommended reference management software tool for all students on undergraduate or taught postgraduate (PGT) courses at the University of Birmingham. .

PhD and other Researchers / Staff

For PhD level and beyond, and for other academic researchers or members of University staff, we recommend using EndNote Desktop.  This is a separate, downloadable product, and not the same as EndNote Online which is web-based. Support for researchers is provided by the Research Skills Team. For details on how to obtain the EndNote Desktop software and access training opportunities (including links to self-enrol on dedicated EndNote Desktop Canvas courses), please consult the EndNote webpage.

Data and Digital Skills

If you are looking for help or information about statistical software related to data extraction, such as SPSS or NVivo, see the University of Birmingham Digital Skills (UoB) page or the Mathematics Support Centre information on Statistics Resources.   University of Birmingham members and others with institutional access can access video learning materials on the above on LinkedIn Learning.

Dalhousie University Libraries' Systematic Reviews guide has a section on Data Extraction.

Technical Support

If you are experiencing technical problems with Endnote Online or other University of Birmingham-subscribed software, contact the IT Helpdesk

EndNote users are also entitled to contact the suppliers, Clarivate Analytics, through the Clarivate / EndNote Support Page.


  • You should include a reference every time you quote, paraphrase (i.e. write someone's information in your own words), summarise or gain ideas from another person's work

  • You should include a reference no matter what format the work takes (e.g. web page, tweet, journal article, email or diagram)


  • Cite Them Right Online - Login top right as University of Birmingham (UoB users only) or through your own institutions's login. Includes video tutorials, support material and many individual examples of how to reference in different styles

  • iCite Guide - referencing web pages from Library Services, University of Birmingham

  • Confirm referencing style requirements with your Programme tutors: they are the final arbiters of your work

Where - to get further help

  • Self-enrol Canvas course - includes material on referencing. UoB users only

  • Academic Skills Gateway - for help with Research Skills, Writing Skills, Learning at University and more: Canvas courses require University of Birmingham login

  • Academic Skills Centre - open courses and 1-1 appointments with an Advisor (for University of Birmingham students)

This guide has been adapted with kind permission, from the Strathclyde University EndNote Online Guide (in turn acknowledging Newcastle University, UK).

Screenshots courtesy of the suppliers concerned: products subscribed under license to University of Birmingham.

  • Clarivate Analytics for Web of Science and for EndNote Online itself
  • Elsevier for Ei Engineering Village and Scopus
  • Ex Libris for Primo search discovery tool (FindIt@Bham) and RefWorks
  • ITHAKA for Jstor
  • LWW Wolters Kluwer for Ovid databases
  • Proquest for RefWorks and Applied Social Sciences Index and Abstracts


  • Google for Google Scholar
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